Fixers Page

The MAS booking service is free to fixers. To make a booking over the phone, please call one of the following numbers:

· 01306 500011 - Strings

· 01306 500022 - Woodwind, Brass, Percussion and Harps

If you have never used us before we will need to take a few details from you; your full name, contact details and, if applicable, the organisation you work for. Once you have done this we will have a permanent record of you in our system, so for all subsequent calls all we will need is your name.

If you do not have the time to call, we also take bookings by email and fax. Please include all the information listed below. We will contact you as soon as we have processed your request(s) either by return of email/fax, or by telephone.

In order for us to work efficiently, we will need as many details as possible about the work you wish to offer:

· Date(s)

· Times

· Venue

· Programme

· Position

· Fee

· Is all the work tied together (if booking more than one date)

Once we have all the details, we will inform you of the decision we have made on behalf of the client:

· Fine – we can accept the work. MAS is unique in that we usually have the authority to accept work on behalf of our clients in which case you do not need to wait for confirmation from the client unless you specifically ask for it.

· We can ask – In this case we need to refer the work to the client for their decision. We will contact you as soon as we have a decision.

· Busy – The client is unavailable for the work. In this instance, we will leave a message for the client informing them that you were trying to book them.

We will then contact our client(s) to relay the details of the booking to them. As soon as we have received an answer, we will contact you. If you have not heard from us and you need an answer quickly, please telephone the office and we will make a follow up call to the client.

If you are having problems fixing your date we can offer you lists stating clients' availability. We can do two types of availability for you.

· Detailed Availability Check. This involves going through each player's diary and making a decision on the status of their availability However, with some instruments (e.g. Violins) this does take time to do, although we will endeavour to get it to you as quickly as possible.

· Quick Availability Check. This is done by the computer system. The advantage of this is if you need to find a person for your date urgently, we can give you a list whilst you are on the phone. However, this does not take into account our clients instructions and is therefore only a guide.

If you have never booked through a diary service before, it may help to read through the MAS Working Practices page, which has more detailed explanations of some of our terms as well as conditions of use. If you have any further questions regarding making bookings with MAS, please call the office on 01306 500000 and speak to a member of the team.