THE MUSICIAN'S

ANSWERING SERVICE

 

0306 880669

(DORKING)

MUSICIANS DIARY SERVICE    PERMANENT AND TEMPORARY

173 HIGH STREET         DORKING         SURREY           RH4 3EL

TELEX No. 859888         POHINAP G      FAX 0306 880038

MAS  NEWSLETTER  FOR  FIXERS  SEPTMEBER  1990

 

A CHANGE  FOR THE BETTER

As you probably know we have had a waiting list to join the diary service for a year now.  We have up to now resisted the pressure on us to expand in order to avoid the overloading the system and staff.  Under those circumstances the quality of the service would clearly have been unaffected.  However we have now solved the problem of expansion whilst retaining the small company personal service we have for so long maintained.  Here's how it will work.

 

Two  smaller  diary  services  instead  of  one

We will as from October 1st have two smaller services running in parallel from her instead of one:-

 

  1. The String and Harp Service - Specialising in strings and harps only.
  2. The Woodwind, Brass and Percussion Service - specialising in everything other than strings and harps.

 

Each service will have its own dedicated staffing structure.  On top of this there will be a floating support member of staff whose job it will be to pick up calls on either diary system depending on where the demand is.  We are currently interviewing and training the extra staff as needed.

 

The hours of the service will remain the same - 8am to Midnight seven days a week.

 

Of course Isobel will still remain overall Manager of the Diary Services.

 

HOW  WILL  IT  AFFECT  YOU -  THE FIXER

 

NEW IMPROVED SERVICE

 

  1. 0306 880669 will become exclusive to fixers only and will be able to access either diary service at will.
  2. The likely hood of obtaining the engaged tone will become virtually nil as the lines will be for your exclusive use.
  3. The emergency line for fixers will still be available but please only for dire emergencys and only after trying exclusive lines on 880669.

 

A  request  from  us  to  you

We to help us run the system smoothly could you please arrange your fixing in blocks of

 

  1. Strings and Harps
  2. Wind, Brass and percussion etc

 

This will help avoid and unnecessary delays when switching from one service to another and will be a great help to us.

 

Have  you  got  a  fax

 

If you have a fax machine why not use it to make booking with us or let us use yours to confirm the answers to your enquiries.

 

Many fixers are now using the system very successfully.  There is no mistaking the written word!

 

Fax machine are now so cheap you may fell it is worth considering.  Our business services can supply a Canon 80 for instance at £399.00 + VAT or sometimes less depending on special offers at the time.

 

Call  and  See  us  - The entryphone  works  now!

Please call in and see us anytime (between 8am and midnight!) and day.  It is really good to have the personal contact wherever possible.  The door entryphone will be working again by the time you get this.  I think its been out of order for nearly two years now.  Whoops!

 

We look forward to seeing you soon

 

From all at MAS

 

RICHARD G SMITH           MICHAEL E READING

DIRECTOR                             SECRETARY

 

PROPRIETORS: PHONAHONE LTD  COMPANY REG No. 1636898  REG. OFFICE 173,  HIGH STREET,  DORKING,  SURREY RH4 1AD