173 High Street Dorking Surrey RH4 1AD Diary Service: 01306 880669 Accountants: 10306 880404 Fax: 01306 880038 * * * * * *

The Premier Service That Does As Its told It appears that a few clients are under the impression that our policies regarding the service we offer have not changed since we began in 1976! Please let me clear up any misconceptions. We do not expect you to ring in everyday just in case you have a message to collect. However if you wish to do so we will be delighted to hear from you. It has been our policy for a long time now to notify you the same day either through your pager, a message at home base or a given contact number as soon as there is a message to be collected. Should a message need to be more urgently dealt with than above we will contact you wherever you are, on tour, on holiday, at home or abroad by fax or phone. When necessary, we do make use of mobile phones that clients may have. Tell Us Where You Are If you are not returning to home base or are returning after midnight, please ring in with a contact number. Also Don't forget you will still need to ring us if there are any alterations or additions to your diary. Fixers Message Service Although work offers are getting to our clients promptly it appears that the client decisions to those offers "subject to confirmation", are not necessarily getting back to the fixers quickly enough. Our service is as much to the fixers (albeit free) as it is to our clients. By supporting the fixers in the best way we can and listening to their requirements we are looking after your best interests. Most major fixers ring us at least once a day so to speed up the process we have developed a specific system whereby the major fixers can receive messages from our clients i.e. confirmations to work offers (yes or no) ; requests for instrumentations etc etc. Some fixers will not wish to have confirmations handled in this way i.e. they will still wish to be spoken to direct by the client. This must of course be respected by all parties. * We will only inform a fixer of your decisions if you ask us to. Some clients like to handle that side of things themselves, so don’t assume it will be done automatically. Important Our policies at the Diary are not inflexible rules just our standard practice. Our overriding policy is : We tailor our service to your requirements whether you are a client or a fixer. The choice is always yours with MAS. We are very aware of the hardship that musicians and the music profession have suffered over the past couple of years. Despite our ever increasing overheads we have decided to freeze MAS subscriptions at the current rate for a further year in an effort to help our clients survive these difficult and somewhat unstable times. Thanks For The Recommendations One of the reasons we are able to maintain the present subscriptions for a further year is that the client base has been increasing steadily thanks to all those clients and fixers who have been recommending our service to potential clients. The more clients who join, the better the service to the fixers, the longer we can maintain the level of fees. Work Is On The Up! Despite the recession there are definite signs that work, both sessions and orchestral is on the increase, so all is not doom and gloom for the future. New C.V. Service We are introducing a new C.V. service for all new clients that join. The basis of it is as follows:- When a client first joins we will offer to enter their C.V. onto our C.V. data base (We reserve the right to précis the information to fit in with our predetermined format). When an updated client list is issued to fixers it will he accompanied by a C.V. listing of clients who have joined the service since the last client list was issued. Clients are at liberty to update their C.V. on our database at anytime in the future. Existing clients if they wish, may have their C.V.s included in our C.V. database the complete listing of which will be sent to any fixer (or client) who requests it. We will be informing all fixers of the new C.V. booklet available from us in our next communication with them. The reason for introducing the CV. service is that we get many enquiries from fixers who are short of a player, regarding the sort of work this client or that client does, and also many requests from new clients for lists of orchestral names and addresses to send their C.V.s to. We feel this service could benefit both fixers and clients alike, helping to bring the right people in touch with each other. Just A Reminder The M.U. are producing a new directory for 1995/96 and will stop accepting alterations to addresses/telephone numbers very soon. Please make sure that your current address/telephone number is included and that they have the diary service telephone number:- 01306 880669 included with your details. Please Come And Visit We always welcome visits from you all at anytime. Given a little warning we could even drum up a glass or two of wine. If I am aware that you are coming I will try and make sure I am here too. Apart from the spontaneous visits we get from you from time to time we are planning to invite groups of clients to visit with the enticement of food and wine. If any of you can organise a group visit let us know and we will lay on a welcome worth your while. Financial Tips Are You Guilty Of Intestacy An amazingly high percentage of people who die in this country leave their families with all the problems of intestacy (dying without a legally valid Will). Most people assume that all their possessions automatically pass on to their husband or wife or other members of the family. Unfortunately, many families often face immediate financial hardship and sometimes they even have to sell the family home - simply because no Will had been written. The Law of Intestacy means that the State writes a Will for you and your possessions are distributed according to this law. How many people would want their estate to be divided in a way that gave them no choice in matter? Wills can be written professionally for a fixed cost of £45 for a single Will or £65 for a joint mirror Will. For further details telephone Robert Turrell on 0181 467 0267.